Please note that the following items cannot be exchanged
- Undergarments, lingerie, swimwear, jewellery, masks and socks
- Carrier bags and reusable tote bags
- Consignment items and gift card
In-store exchange is not applicable for
- Item(s) not purchased from wt+ stores in Singapore
- Item(s) purchased online
- Item(s) which have been altered and/or do not meet any required condition for exchange